Frequently asked questions

What kind of trip is it?

This is a group tour and consists of 30 participants. 

I’m traveling alone – is that OK?

This is the beauty of our  style of travel.  Many of our travelers join because they are traveling solo and want to meet and share experiences with like-minded people. 

What does the price cover?

The tour price includes all accommodation based on the type of accommodation selected during the booking,  on ground transportation, meals through the whole tour, dedicated tour leader and photographer on each location, all the activities, events and programs as outlined in the tour itinerary.

Please note that the price does not include flight from your origin to Georgia. 

What kind of accommodation does the tour offer?

Creatour offers single, double or triple occupancy rooms in all of our destination hotels. Please note that we don’t assign you a roommate, therefore, you are advised to book a tour with a single occupancy, in case you are traveling solo. 

Which airport should I land at?

The tour starting location is Tskaltubo, Georgia. The closest airport near Tskaltubo is David The Builder Kutaisi International Airport (KUT) which is a 23 minute ride. In case your flight does not operate to Kutaisi Airport, we recommend booking the flight to Tbilisi International Airport (TBS)  (3.5 hours away) or Batumi (BUS) Airport

Can you help with airport pickup?

Yes, of course! Please send your flight itinerary to customerhelp@creatour.com and our coordinator will be happy to arrange an airport pickup from Kutaisi airport at no extra charge. We can also help to arrange pick up from Tbilisi, or Batumi airport at additional cost.

I have special dietary requirements – will they be catered for?

We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leaders. In the detailed itinerary we will provide information about food menus that are offered and included in the tour program. 



What will the food be like on my trip?

Food is one of the most exciting parts of the tour. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the Georgian culinary but we like to think of it as an adventure for all the senses.

Can I drink local water in Georgia?

Not so many countries in the world can provide suitable tap water to drink, but in a short list of those Georgia is also presented. Tap water consumption is totally safe in Georgia. You will not need to spend money or energy for obtaining fresh (soft) water.

What is the currency? How much cash should I carry?

Georgia has it's own currency called "Lari" (the same to "GEL”).  1 Georgian lari is equal to 0.34 United States Dollar. You can use this website to see the current exchange rates: http://www.convertmymoney.com. You can easily use Mastercard, Eurocard, VISA, Cirrus and Maestro Credit Cards in Georgia. 

What happens if my tour is canceled?

We never want to cancel a trip, but sometimes things happen. Find our more information about cancellations, credits and refunds on our terms and conditions page. 

Visa Information

Find out the visa requirements for entering Georgia here. 

https://www.geoconsul.gov.ge/HtmlPage/Html/View?id=956&lang=Eng



Do you help with Visas?

Creatour can’t assist in the actual application of visas, but we can provide the necessary information and redirect you to the relevant embassy. Please contact customerhelp@creatour.com if you need a visa. 

Travel Insurance

Travel insurance is compulsory on the tour. 

We require that at a minimum you are covered for medical expenses including emergency repatriation. We strongly recommend all travelers have a policy that also covers COVID-19, personal liability, cancellation, curtailment and loss of luggage or personal effects. 

Still have questions?

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Contacts

Feel free to contact us

Shelley Farm, Shelley Lane, Romsey, Hampshire, UK SO516AS
customerhelp@creatour.com
CreaTour World Limited LTD
+44 808 501 5724

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